Windows System Information file lets a Support Technician have a better insight into situation.

Introduction

Windows System Information file can be useful for troubleshooting an issue that occurs when working in Windows. Windows System Information export contains the following details:

• Operating system
• System drivers
• Running tasks
• Services
• Program groups
• Startup programs

Creating a Windows System Information file

You need to do the following to create a Windows System Information file:

1. Open Start\Programs\Accessories\System Tools\System Information
2. Choose the Save option in the File menu (or Action menu under Windows 2000), enter the File name and set the field Save as type to System Information File (*.NFO)

If the operating system is Windows NT, then please proceed as follows:

1. Start->Programs->Administrative Tools (common)->Windows NT Diagnostics
2. File -> Save Report
3. Select Scope: "All tabs", Detail Level: "Complete", Destination: "File".

More information

Windows System Information does not contain confidential data and is used by devDept Software to determine what the issue can be.

It is a good idea to attach Windows System Information file when sending a request for support.